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Event Guarantee

We will ship your order on time, every time, or it's free.

Do you need your order by a specific date? Just let us know your event date and required in-hand date when you place your order. We will verify production schedules and shipping times to make sure we can get your order to you on time.

Once we tell you that we can meet your in-hand date, your order is guaranteed to ship on time or it's free.

If additional fees are required so that your order can be delivered on time, we'll go over all of your options with you. If we cannot meet your delivery date, your order can be cancelled at no charge to you. Once we setup a timeline for your order, these timelines will need to be kept in order for us to guarantee the timely shipment of your order.